Shipping policy
SHIPPING POLICY
Welcome to our online store! Here at Feel Grate, we are committed to providing you with a seamless shopping experience and delivering your products to you on time. Please take a moment to read through our Shipping and Delivery Policy to understand how we handle shipping, delivery times, and related information.
Shipping Information
| Order Handling Time | 1-2 Working Days (Mon-Sat) | |
| Transit Time | 3- 4 Working Days (Mon-Sat) | |
| Order Cut-Off Time | 8.00 PM (GMT+04:00) Gulf Standard Time (Dubai) | |
| Tax | 0% | All Shipping Countries |
| Country | Austria, Belgium, Denmark, France, Germany, Hungary, Italy, Netherlands, Nowrway, Poland, Ireland, Spain, Sweden, Swizerland, Australia, New Zealand, | Shipping Free 0 Euro |
| Country | Saudi Arabia, Kuwait | Shipping Fee 90 AED |
| Country | United Arab Emirates, | Shipping Free 0 AED |
| Country | Canada | Shipping Free 0 CAD |
| Country | United States | Shipping Free 0 USD |
| Country | Australia | Shipping Free 0 AUD |
| Country | United Kingdom | Shipping Free 0 GBP |
Charge tax on shipping rates
Shipping Destinations:
Delivery Time:
We understand the importance of receiving your orders promptly. Our standard delivery time for orders within the is 3-4 business days from the date of purchase. Please note that these delivery times are estimates and may vary based on factors such as product availability, location, and any unforeseen logistical challenges.
Order Processing:
Orders are typically processed within 1 – 2 business days from the time of order placement.
Shipping Methods:
We work with trusted shipping partners to ensure your products are delivered securely and efficiently.
Order Tracking:
Once your order has been dispatched, you will receive a confirmation email containing a tracking number. This tracking number will allow you to monitor the status of your shipment and estimate the delivery date.
Delivery Delays:
While we strive to meet our delivery estimates, there may be instances beyond our control that cause delays. These could include extreme weather conditions, natural disasters, or unexpected logistical issues. In such cases, we appreciate your patience and understanding.
Order Modifications:
If you need to modify your shipping address or any other order details after purchase, please contact our customer support team as soon as possible. We will do our best to accommodate your request.
Returns and Refunds:
For information on returns and refunds, please refer to our [Return Policy]
At Feel-great we are dedicated to providing you with high-quality products and excellent service. If you have any questions or concerns about our Shipping and Delivery Policy, please don’t hesitate to contact us : info@urfeelgreat.com